FAQ's

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
We can ship to virtually any address in the United States and Canada. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

How safe are your products and what are they made of?

Your safety is our priority! Halftoys are made with premium grade ABS plastic that is completely safe and non-toxic. Our products are PVC-free, BPA-free, and phthalate-free. Halftoys are recommended for children 3 years and older.

How durable are your products?

Halftoys are more than just desk buddies; they’re designed to be played with. Go ahead, take ‘em on an adventure and roughhouse with them! Halftoys are easily cleaned with soap and water and can last years of fun.

What’s included in each box?

Each kit comes with:

-(1) Halftoy figure

-(1) Paper diorama

-(1) Manual

-(1) Catalog

How big are the toys?

Toy sizes vary from one model to the next. They are roughly 4 in long and 2.5 inches tall. They are designed to fit comfortably in little hands. (They are also lots of fun in big hands too!) They easily fit in pockets, purses/bags, and car cup holders.

What inspired the creation of Halftoys?

As a long-time lover of professional, hand-painted figurines, but new parent, our founder wanted to offer his child only the best of toys. So he embarked on a mission to create a premium quality toy that his baby would both love and learn from.

What other Halftoys lines are in production?

Can’t wait for what’s next? Neither can we! Keep a lookout as we expand our Halftoys family with other animals, people, and fantasy creatures. We’re also excitedly working on other versions of Half Detail, Halftoys with guts and all, and Half Mecha, cyborg-aesthetic Halftoys with actual moving joints! Follow us on Instagram and Facebook to keep up with our news!

How long will it take for my package to arrive?

We can ship to virtually any address in the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

How much does shipping cost?

Shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

I have a question, complaint, or recommendation. How can I contact Halftoys?

We love hearing from you! You can reach us over email through our Contact Us form or give us a call at 562-206-7975. We will get back to you as soon as possible.


How can I leave a review?

Please leave a review on our Facebook page or tag us on Instagram @learnplayinc or below our product page.